About Us
Step By Step Inc. is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@keyko.com.

Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

All prices are in US dollar.

We accept credit card payments. If you are shopping from South America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Shipping
We mail all order by Postal Service.

Delivery Schedule
We deliver your order right away. Chile orders are generally received in under 3 days. International orders are generally received in under 8 days.

Back Orders
If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
All orders are tax free.

Credit Card Security
All credit card numbers are encrypted(SSL) in the Paypal .com website using 128 bit encryption when the order is placed. Paypal is trusted by more than 35 millions of customers. They are not held in clear text on any web site.

Reaching Us
f you need to reach us, please email us at chile@keyko.com, alternatively, you can fax us at (56) (2) 246-3761 or write to us at Keyko Chile Customer service Calle Robinson Crusoe, 1100 Depto - 113 Las Condes Santiago - Santiago, Chile.

Privacy Policy
Step By Step Inc. does not disclose buyer's information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.